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Privacy Policy - effective January 1, 2001 Duration of your Information
Your information will be retained for 30 business days and then PERMANENTLY deleted and removed from the online system. Information we collect
Personal and financial information about you including your name, phone number, e-mail address, income and other financial information. The information will not be shared or sold to any person or organization except the lender(s) that receive your information as a normal process of the web site's operation. Selling of Information
The information you provide through our interview process will not be shared or sold to any person or organization except the lender(s) you select and authorize via direct use of LenderMatch. Correspondence
Any email, written correspondence, voice mail or phone messages we receive may contain e-mail addresses, fax or voice telephone numbers or other contact information. This information may be used by our employees to respond to your questions, comments or requests. All correspondence received is kept in an active state for one year then permanently archived. Delivery of your information.
The information that you provide to us through the interview process is delivered to the lender(s) that have been authorized to receive your information. These lenders may contact you directly via phone, e-mail or other communications. The lender(s) may store and use your information at their discretion. Please request a copy of lender's privacy policy once you have been contacted by the lender(s). Do Not Call
The act of submitting your home, mobile or business phone number via any form on our web site(s) is considered an inquiry by you and therefore establishes consent by you to contact you by telephone at any or all of the numbers you have provided. This consent applies to any and all phone numbers you may provide even if your phone number is on any State or Federal Do Not Call list. Spam
We do not appreciate, condone, support and nor engage in, the practice of sending unsolicited email (aka SPAM). We will not send you any electronic or written information unrelated to your specific use of this service. Aggregate Statistical Data
Cityloans.com retains the right to share aggregated data with our lenders and investors for the sole purpose of investor presentations, market research and to better understand our client base. This aggregate statistical data does not and will not ever include personally identifiable information that could identify you or your transaction. Security
Our system is designed to safeguard your information and protect your privacy. We do not disclose any detail about our security techniques, equipment, devices, software, hardware or tools, as we believe in the practice of "security through obscurity" as an important security tactic. Deletion of your information.
Your information is automatically deleted from our online system after 30 business days. Changes or Updates to this Policy
Changes in this policy will preceded by a 30 day notification made available on this policy statement page and on this web site. All references to information refer to information provided by consumers using our secure loan qualification form. Information obtained through other contact methods provided on the web sites, such as email or information request or service request forms, are not subject to the terms of this policy.
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